TERMS AND CONDITIONS

The Casino retains the authority to amend these Terms and Conditions unilaterally when deemed necessary. We endeavor to inform our players of any significant alterations by contacting them via email. Nonetheless, we advise all players to regularly revisit this page to review any updates.

The Casino welcomes players exclusively from countries and regions where online gambling is legally permitted. It is the player’s sole responsibility to verify the gambling laws and regulations of their jurisdiction before engaging in betting on our website. The Casino strictly admits adult players (the minimum age is 18) and those who have attained the age specified by their local jurisdiction as eligible for online gaming. It is the player’s sole responsibility to confirm the age requirements for online gambling within their jurisdiction. Your participation in the games is fully your responsibility to ensure compliance with the laws applicable to you. Depositing real funds and playing for real money are contingent upon the laws of your country, and it is solely your responsibility to comply with these regulations. The Company reserves the right to request proof of age from the player and may restrict access to the website or suspend the Player Account for those failing to meet this criterion. Players from Sweden are ineligible for any bonuses, including participation in promotional programs, receiving VIP rewards, or exchanging comp points. Individuals from the following countries and their territories (``Restricted Countries``) are prohibited from depositing and playing real money games: Åland Islands; Afghanistan; Albania; Algeria; Andorra; Angola; Anguilla; Antarctica; Antigua and Barbuda; Armenia; American Samoa; Aruba; Azerbaijan; Bahamas; Bahrain; Bangladesh; Barbados; Belarus; Belgium; Belize; Benin; Bermuda; Bhutan; Bolivia; Bonaire; Bosnia and Herzegovina; Botswana; Bouvet Island; British Indian Ocean Territory; Brunei Darussalam; Bulgaria; Burkina Faso; Burundi; Cabo Verde; Cambodia; Cameroon; Caymanс Islands; Central African Republic; Chad; Chile; China; Christmas Island; Cocos (Keeling) Islands; Colombia; Comoros; Cook Islands; Costa Rica; Côte d'Ivoire; Croatia; Cuba; Curacao; Cyprus; Democratic Republic of the Congo; Djibouti; Dominica; Dominican Republic; Dutch West Indies; Ecuador; Egypt; El Salvador; Eswatini; Equatorial Guinea; Eritrea; Estonia; Ethiopia; Falkland Islands; Faroe Islands; Fiji; France; France and its overseas territories (Guadeloupe); French Guiana; French Polynesia; Gabon; Gambia; Georgia; Ghana; Gibraltar; Greece; Greenland; Grenada; Guam; Guatemala; Guernsey; Guinea; Guinea-Bissau; Guyana; Haiti; Heard Island and McDonald; Holy See; Honduras; Hong Kong; Hungary; India; Indonesia; Iran; Iraq; Isle of Man; Israel; Jamaica; Japan; Jersey; Jordan; Kenya; Kiribati; Korea; Kyrgyzstan; Lao People's Democratic Republic; Latvia; Lebanon; Liberia; Libya; Liechtenstein; Lithuania; Macao; Macedonia; Madagascar; Malawi; Malaysia; Maldives; Mali; Marshall Islands; Martinique; Mauritania; Mauritius; Mayotte; Micronesia; Moldova; Monaco; Mongolia; Montenegro; Montserrat; Morocco; Mozambique; Myanmar; Namibia; Nauru; Nepal; Netherlands; New Caledonia); Nicaragua; Niger; Nigeria; Niue; Norfolk Island; Northern Mariana Islands; North Korea; North Macedonia; Oman; Pakistan; Palau; Palestine; Panama; Papua New Guinea; Paraguay; Peru; Philippines; Pitcairn; Poland; Portugal; Puerto Rico; Qatar; Réunion; Romania; Rwanda; Saint Barthélemy; Saint Helena, Ascension and Tristanda Cunha; Saint Kitts and Nevis; Saint Lucia; Saint Pierre and Miquelon; Samoa; San Marino; Sao Tome and Principe; Saudi Arabia; Senegal; Seychelles; Sierra Leone; Singapore; Slovakia; Solomon Islands; Somalia; South Georgia and the South Sandwich Islands; South Sudan; Spain; Sri Lanka; St. Martin; Sudan; Suriname; Svalbard and Jan Mayen; Sweden; Syria; Taiwan; Tajikistan; Tanzania; Thailand; The Czech Republic; The Republic of Serbia; Timor-Leste; Togo; Tokelau; Tonga; Trinidad and Tobago; Tunisia; Turkey; Turkmenistan; Tuvalu; Uganda; Ukraine; United Arab Emirates; United Kingdom; United States of America; Uruguay; Uzbekistan; Vanuatu; Venezuela; Vietnam; Virgin Islands U.S; Wallis and Futuna; Western Sahara; Yemen; Zambia; Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that player breaches this Restricted Countries policy.

Please note that the availability of certain games may vary across jurisdictions, due to the policies of game providers which are subject to change. 1. Absolute Restriction: The Casino does not allow NetEnt Casino Games to be supplied to any entity operating in the listed jurisdictions without appropriate licenses: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America. 2. Blacklisted Territories: NetEnt Casino Games are not permitted in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe. 3. Blacklisted Branded Games Territories: • Planet of the Apes Video Slot is additionally restricted in Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine. • Vikings Video Slot is additionally restricted in Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America. • Narcos Video Slot is additionally restricted in Indonesia, South Korea. • Street Fighter Video Slot is additionally restricted in numerous territories, including Anguilla, Antigua & Barbuda, Argentina, and others listed. • Fashion TV Video Slot is additionally restricted in Cuba, Jordan, Turkey, Saudi Arabia. 4. Universal Monsters Series (including Dracula, Creature from the Black Lagoon, Phantoms Curse, and The Invisible Man) may only be played in specified European and Asian countries. Players from Canada are excluded from playing NYX games.

The Casino supports transactions in the following currencies: EUR, USD, CAD, AUD, NZD, NOK, INR, BCH, BTC, LTC, ETH, DOGE, XRP, USDT, ADA, TRX, BNB.

You are solely responsible for the payment of all fees and taxes accrued from your winnings as per the laws of the jurisdiction in which you reside.

By agreeing to these Terms and Conditions, you acknowledge your understanding of the rules of the games available on our website. It is advisable to acquaint yourself with the theoretical payout percentage of each game. For further inquiries, please contact the support.

By accepting these Terms and Conditions, you acknowledge your awareness that gambling may result in financial losses. The Casino is not responsible for any potential financial damages incurred from your use of the Website. The Casino is not liable for any hardware or software malfunctions, unstable or lost Internet connections, or other technical issues that may restrict access to the Website or interfere with uninterrupted gameplay. In the event a wager is confirmed or a payment is processed in error, the Company reserves the right to cancel all related wagers or correct the error by re-settling the wagers at the correct terms that should have been applied initially. Should the Casino erroneously credit your Player Account with funds or winnings that do not belong to you, due to technical or human error or otherwise, these funds and any derived winnings remain the property of the Casino and will be deducted from your Player Account. If funds not belonging to you are withdrawn before the error is identified, the withdrawn amount will constitute a debt owed by you to the Casino. In the case of such erroneous crediting, you are required to notify us immediately via email. The Casino, its directors, employees, partners, and service providers: • Do not guarantee that the software or the Website is fit for purpose. Do not guarantee the error-free functionality of the software and Website. • Do not ensure uninterrupted access to the Website and/or games. • Shall not be liable for any losses, costs, expenses, or damages, whether direct or indirect, special, consequential, incidental, or otherwise, arising from your use of the Website or participation in the games. You agree to indemnify and hold harmless the Casino, its directors, employees, partners, and service providers against any costs, expenses, losses, damages, claims, and liabilities incurred in relation to your use of the Website or participation in the games. You acknowledge that the Casino is the final authority on whether you have violated the Terms and Conditions, resulting in suspension or permanent exclusion from the Website.

Each player is permitted to create only one personal account. Registration is restricted to one account per individual, household, postal address, IP address, or device. Any additional accounts will be regarded as 'Duplicate Accounts' and may lead to termination of all such accounts and cancellation of payouts. You must provide all mandatory information in your registration form, including a valid email address, which must be verified. Creating multiple accounts by a single player can result in the termination of all such accounts and the cancellation of all payouts. You must not provide access to or allow third parties, including minors, to use your Player Account. Returns, winnings, or bonuses gained during the activity of a Duplicate Account may be reclaimed by us, and you are required to return any such funds withdrawn from the Duplicate Account upon our request. The Website is intended for personal use only and must not be used for commercial gain. Your account details must be kept up to date. We reserve the right to make a verification phone call to the number provided in your account, which may be necessary as part of the KYC process. If we cannot contact you via email or phone within one month from a withdrawal request, and if you fail the KYC process, your account will be locked.

The Company enforces a stringent anti-fraud policy and employs various anti-fraud tools and techniques. If a player is suspected of fraudulent activities including but not limited to collusion with other players, developing strategies for unfair advantage, committing fraud against other casinos or payment providers, chargeback transactions, creating multiple accounts, or any other cheating or if they become bankrupt, the Company may terminate the Player Account and suspend or cancel all payouts to the player. This decision is at the Company’s discretion and no notification or explanation may be provided. Furthermore, the Company may report such activities to relevant regulatory bodies. In the case of a chargeback, the Casino reserves the right to: In the case of a chargeback, the Casino reserves the right to: • Deduct a sum equivalent to the player's available balance to cover damages and expenses incurred by the chargeback; • Seek further damages and financial losses from the player; • Close the player's account and discard any winnings as a result of such actions. The Casino has zero tolerance for advantage play. Any attempt to exploit casino offers or promotions may lead to voiding of bonuses and winnings from such bonuses. The Casino reserves the right to close your Player Account and refund the account balance, minus relevant withdrawal charges, at its discretion and without any obligation to provide a reason or prior notice. To verify a player's account, the Casino may require documents in the Latin or Cyrillic alphabet or a video verification showing the documents. If a player cannot provide documents in the required alphabets, video verification may be demanded. The Casino retains the right to withhold payments if there is suspicion or evidence of manipulation of the casino system. Criminal charges may be pursued against anyone manipulating or attempting to manipulate the casino system. The Casino also reserves the right to terminate and/or alter any games or events offered on the Website. You are obliged to report any observed errors or incompleteness in the software immediately. Failure to report such issues will result in full compensation for costs related to the error or incompleteness being charged to you. Any deposits must be wagered three times before withdrawal of funds linked to this deposit is permitted. If multiple deposits are made without gaming activity, the total amount of these deposits must be wagered before withdrawal. Otherwise, the Casino may charge a processing fee for the deposit and withdrawal at its sole discretion. The casino is not a financial institution; your account will not accrue interest, and no currency conversion or exchange services will be offered at any time.

Our Casino offers various payment methods, including VISA and MasterCard credit and debit cards, along with several alternative payment options. All payments via Paysafe are processed through Dama N.V. To inquire about the most favorable payment methods for your country of residence, please contact our support via email. It is mandatory that all deposits be made from a bank account, bank cards, e-wallets, or other payment methods registered in your own name. If our security checks reveal any violations of this requirement, your winnings will be confiscated, and the original deposit will be returned to the owner of the payment account. We are not responsible for funds lost that are deposited from third-party accounts. Please note that the minimum deposit amounts are as follows: 20 EUR / 20 USD / 20 AUD / 20 NZD / 20 CAD / 200 NOK / 90 PLN / 350 ZAR / 100 BRL / 1,800 INR / 0.0006 BTC / 0.11 BCH / 0.27 LTC / 200 DOG / 40 XRP / 0.01 ETH / 20 USDT / 33 ADA / 0.051 BNB / 200 TRX. The maximum deposit amount varies depending on the payment method selected. Due to the nature of cryptocurrencies, deposit limits cannot be applied to deposits made through the CoinsPaid payment system. If you wish to limit your gambling activities, please use any other available option. You acknowledge and agree that currency exchange rates may fluctuate, and the Casino is not responsible for any changes in rates. Please note, the minimum deposit fees for BTC have recently been increased due to rising blockchain fees (on Dama N.V. and Hollycorn N.V. brands). The minimum deposit fee has been reduced from 5.0 EUR to 3.0 EUR.

The minimum amount for withdrawals is 20€ or its equivalent. The maximum withdrawal amount is dependent on the payment method used. If the requested amount exceeds the limits of the specific payment system, the funds will be withdrawn in installments. The Casino reserves the right to verify your identity before processing payouts and may hold refunds or withdrawals as necessary to complete this verification. Transactions are typically processed within 24 hours. If you provide false or incomplete personal data, the withdrawal may be refused and your Player Account terminated, which you will be informed of via a follow-up communication. Withdrawals are supported via Original Credit Transfer (OCT) from Visa and Payment Transfer from Mastercard, provided the credit card is not a corporate card and is issued in a supported country. For Visa, unsupported countries include the USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, and Singapore. For Mastercard, supported countries are listed. Please be aware that even in supported countries, we cannot guarantee successful credit card payment processing, as issuing banks may block or reject transactions at their discretion. The internal operating currency of our Website is Euro. As a result, if you transact in other currencies, the amount deducted from your credit card may slightly exceed the displayed amount at the time of the transaction due to currency conversions by your bank or our payment processing system. Bank Transfer payouts are generally processed within three to seven banking days. Please note, Bank Transfers for USD payouts are not supported. You acknowledge that withdrawals via bank transfers can occasionally incur additional charges by intermediary banks. These charges are beyond the Casino's control and are generally limited to the equivalent of EUR 16. The maximum withdrawal amount processed to a player is €2,000 per day, €5,000 per week, and €20,000 per month, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made for players with a higher VIP level at the Casino's sole discretion. If you win more than €20,000, the Casino reserves the right to pay the amount in monthly installments of up to €20,000 until the full amount is disbursed. We reserve the right to make a verification phone call to the number provided in your user account as part of the KYC procedure. If we cannot reach you within one month from the date of the withdrawal request, your account will be locked for failing the KYC process. All progressive jackpot wins are paid in full. Finally, please remember that our Casino is not a financial institution. Your account will not accrue interest, and no currency conversion or exchange services will be provided at any time. If the Casino detects policy abuse related to exchange transactions or regular cash deposits, it may limit the number of withdrawal requests allowed per week and apply transaction fees for each processed withdrawal.

A refund request will be considered if it is made within the first twenty-four (24) hours following the transaction in question, or within thirty (30) calendar days if a Player claims that their Account was accessed by another individual. If your account was funded using a credit card, we reserve the right to process all withdrawal requests up to the total amount deposited as refunds against your purchases. Withdrawals exceeding the total amount deposited will be processed using alternative methods. Prior to processing a refund, all bonuses and winnings in your account will be deducted to calculate the refundable amount. If any credit card purchases are deemed to carry unacceptable risks for security or legal reasons by our payment processors or by the Casino, refunds for all such transactions will be issued back to the credit card, and all relevant authorities and parties will be notified. All costs associated with the refund procedure are the responsibility of the player.

An account is considered dormant if it has not been accessed for three (3) consecutive months. If your Account becomes dormant, the Casino reserves the right to charge a monthly administrative fee of €10 or the equivalent in another currency (or the remaining balance if less), as long as your account balance remains positive. You authorize the Casino to deduct this fee from your Player Account at the beginning of the month following your account’s classification as inactive, and at the beginning of each subsequent month of inactivity. The fee will cease to be deducted if your account balance reaches zero or if the account is reactivated.

You agree that any claims or causes of action arising from or related to these Terms and Conditions or services provided by the Casino must be filed within one (1) year after such claim or cause of action arose.

Should you have any complaints about our services, you are encouraged to contact our customer service team via the instructions provided on the Website. Complaints are managed by the support department and escalated within the organization of the Casino if not resolved promptly. You will be informed about the status of your complaint to a reasonable extent. Only complaints initiated by the account holder are acknowledged. It is prohibited to assign, transfer, hand over, or sell your complaint to a third party. Any complaints handled by third parties and not the original account owner will be dismissed. In any dispute, the server logs and records will serve as the final authority in determining the outcome of any claim. In the event of a discrepancy between the result displayed on your screen and the game server, the result logged on the game server will prevail. Our records are the final authority in determining the terms of your participation and the outcomes of this participation. We will contact you using the contact details provided in your Player Account regarding any disputes. When encountering issues with any online casino, you are entitled to lodge a complaint with official governmental regulatory bodies that issue licenses or with independent regulatory bodies such as AskGamblers. We strive for transparency and have joined the AskGamblers circle of trust, encouraging players to post their complaints publicly through the AskGamblers Casino Complaint Service. To facilitate a swift resolution of issues, a timer is set for both the casino and the player to respond within 96 hours. Failure to respond within this timeframe will result in the closure of the complaint.

You cannot assign, pledge, or transfer any claims arising from these Terms and Conditions, the use of the Website, or participation in the Games without the consent of the Casino. This prohibition, designed as a non-transferability clause per article 83 paragraph 2 of book 3 of the Civil Code, extends to any transfers of value, including but not limited to accounts, winnings, deposits, bets, rights, and/or claims related to these assets, whether legal, commercial, or otherwise. This also encompasses, but is not limited to, encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, company, or individual entity in any form.

All disputes between you and the Casino, including successors under general or special title resulting from these Terms and Conditions or related agreements and acts, shall be exclusively settled by arbitration in Cyprus, in accordance with Cyprus Civil Procedure Rules.